Top Email Marketing KPIs and Metrics You Need to Track
by: Tom Wilson
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8 January 2025

Top Email Marketing KPIs and Metrics You Need to Track

Email marketing is key for businesses to reach their audience. A good email open rate is 20-30%. To see how well email campaigns work, it’s important to track certain KPIs and metrics. These include conversion rates, revenue per subscriber, and click-through rates.

Average open rates across all industries are 21.33%. This shows why tracking email marketing KPIs and metrics is so important. It helps improve your email marketing performance.

what are the best email marketing kpis and metrics

It’s vital to track email marketing KPIs and metrics to see how well campaigns are doing. This lets you find areas to get better and make your strategies work better. By watching metrics like bounce rates, list growth rates, and engagement rates, you can make your emails more appealing to your audience.

Knowing how to use email marketing analytics is key to making smart decisions. It helps increase your email marketing return on investment.

Key Takeaways

  • Tracking email marketing KPIs and metrics is essential for evaluating campaign success
  • Average open rates across industries are around 21.33%
  • Conversion rates, revenue per subscriber, and click-through rates are key metrics to track
  • Monitoring bounce rates, list growth rates, and engagement rates helps refine email marketing strategies
  • Understanding email marketing analytics fundamentals is vital for making data-driven decisions
  • Email marketing metrics, including email open rates and click-through rates, are critical for assessing campaign performance
  • Tracking email marketing KPIs and metrics enables businesses to optimise their strategies and enhance performance

Understanding Email Marketing Analytics Fundamentals

To start with email marketing analytics, you need to know the basics. Email marketing KPIs and metrics show how well your campaigns are doing. KPIs are specific measures to check if your campaign was successful. Metrics are the details that make up these KPIs. By tracking these, you can find what needs work and make your campaigns better.

Important metrics include click-through rate (CTR), open rate, conversion rate, and bounce rate. These help you see how your emails are doing. For instance, a low open rate might mean you need to tweak your subject lines or sender name to get more people to open them.

Here are some key email marketing metrics to track:

  • Click-through rate (CTR)
  • Open rate
  • Conversion rate
  • Bounce rate

Tracking these metrics helps you understand your email marketing better. This way, you can boost engagement and get more conversions.

Email marketing analytics is about using data to make your campaigns better. By watching the right metrics and using what you learn, you can get more people involved, drive more sales, and hit your email marketing targets.

What Are the Best Email Marketing KPIs and Metrics to Monitor

To make your email marketing better, you need to track the right KPIs and metrics. It’s easy to get lost with all the options. Focus on delivery rate, open rate, click-through rate, conversion rate, and bounce rate to understand your campaigns’ success.

These metrics help you make smart choices for your strategy. For example, a good open rate is 20-30%, and anything under 10% is not good. A good click-through rate is 5% or more, and anything under 1% is bad. By watching these, you can spot what needs work and tweak your campaigns.

Other key metrics include unsubscribe rate, list growth rate, and engagement rate. A 0.5% unsubscribe rate is considered good. Also, a 2-5% list growth rate per month is desirable. By keeping an eye on these, you can fine-tune your strategy and boost your results.

  • Delivery rate
  • Open rate
  • Click-through rate
  • Conversion rate
  • Bounce rate
  • Unsubscribe rate
  • List growth rate
  • Engagement rate

By monitoring these KPIs and metrics, you can learn a lot about your email marketing. This knowledge helps you make informed decisions to improve your strategy.

Delivery and Inbox Placement Metrics

Email marketing success depends on delivery and inbox placement metrics. Your delivery rate shows how many emails land in the inbox. A high rate means your emails are getting to the right people. A low rate might mean problems with your list or content.

Inbox placement metrics check how well your emails get to subscribers’ inboxes. To boost your inbox score, keep an eye on your bounce rate. It should be under 0.5% for a healthy list. Also, watch your spam complaint rate. It should be under 0.1% to avoid being seen as spam.

Some important metrics to watch for delivery and inbox placement are:

  • Delivery rate: the percentage of emails that successfully reach the recipient’s inbox
  • Bounce rate: the percentage of emails that are bounced or rejected
  • Spam complaint rate: the number of recipients who mark your emails as spam

By monitoring these metrics, you can spot and fix problems. This helps improve your email campaign’s success.

Engagement Performance Indicators

Email marketing success depends a lot on engagement. It shows how well your emails connect with people. Important metrics like open rates, click-through rates, and conversion rates help measure this.

To track engagement well, watch metrics like click rate, email conversion rate, and revenue per recipient. These show how your audience reacts to your emails. This helps you make your email marketing better.

Some key engagement metrics to track are:

  • Open rate: The percentage of recipients who open your email
  • Click-through rate: The percentage of recipients who click on a link in your email
  • Conversion rate: The percentage of recipients who complete a desired action after clicking on a link in your email

By keeping an eye on these and using what you learn, you can boost engagement. This leads to more conversions and revenue.

Engagement is key to good email marketing. By tracking the right metrics, you can make campaigns that really connect with your audience. This leads to better results.

Open Rate Metrics and Their Significance

Understanding open rate metrics is key in email marketing. It shows how many people opened your email. This helps you see if your subject lines and content are engaging. In 2021, the average open rate was 21.5%, up 3.5% from 2020.

It’s important to know the difference between total and unique opens. Total opens count every time an email is opened, even if it’s by the same person. Unique opens count each person who opens an email, no matter how many times. This helps you see how well your emails are doing.

Looking at open rate metrics helps you see how people interact with your emails. You can then make your emails better. For example, knowing when people open emails can help you send them at the best time. This can lead to more people opening your emails.

Open rate metrics are very important for checking how well your email marketing is doing. They give you clues on what works and what doesn’t. By keeping an eye on these metrics and making changes, you can make your emails more engaging. This can help you get more people to buy from you and make more money.

Click-through Rate Analysis

Email marketing success depends a lot on click-through rate analysis. This metric shows how many people click on links in your emails. It helps you see how well your emails are doing and how to make them better.

To calculate the click-through rate, you divide the number of clicks by the number of emails sent, then multiply by 100. For example, if 100 out of 1,000 subscribers click on a link, your rate is 10%.

Many things can change how many people click on your emails. These include the subject line, the email’s design, where the call-to-action is, and who you’re sending it to. Looking at these factors helps you make your future emails better.

It’s also important to compare your click rate with others in your industry. This way, you can see how your emails stack up and set goals that are realistic. Average click-through rates are between 1.9% and 2.6%, but aiming for over 6% is better.

Getting good at click-through rate analysis is key to your email marketing success. It lets you see how well your campaigns are doing and make choices based on data to improve them.

By using click-through rate analysis, you can make your email campaigns work better. This leads to more people taking action and a better return on investment (ROI).

Conversion and Revenue Metrics

Understanding conversion and revenue metrics is key in email marketing. These metrics show how well your email campaigns are doing financially. They help you see where you can get better and make your content and campaigns more effective.

To figure out conversion rates, use the conversion rate formula. It shows the percentage of people who do what you want them to do. Also, look at revenue per email, which is the average money made from each email. Tracking these helps you understand how well your email campaigns are doing financially. This way, you can make better choices to improve your strategies.

Some important metrics to watch include:

  • Conversion rate: the percentage of recipients who complete a desired action
  • Revenue per email: the average revenue generated per email
  • Return on Investment (ROI): the return on investment of your email marketing campaigns

By keeping an eye on these metrics, you can make your email marketing better. This means more sales and growth for your business.

By using these metrics and making choices based on the data, you can make your email campaigns more effective. This leads to more real results for your business, like more sales and revenue.

List Health and Growth Metrics

Improving your email marketing means keeping an eye on list health and growth. These metrics show how your email list is doing. They help you spot where you can do better. By watching how your list grows, how many unsubscribe, and how many leave, you can make your emails better.

Knowing your list’s health is key to email marketing success. A healthy list is more likely to engage with your emails. This can lead to more sales and revenue. In fact, 87% of brands see email marketing as vital for their success.

To keep your list healthy, watch how it grows. This shows if your list is getting bigger or not.

Some important metrics to track are:

  • List growth rate: shows how fast your list is growing
  • Unsubscribe rate: counts how many people stop getting your emails
  • Email list churn: tracks how many people are no longer on your list

By looking at these metrics, you can make your email marketing better. This leads to better performance.

Focus on list health and growth to make your email marketing strong. Keep an eye on your metrics to improve your emails. This will help your list grow and perform better.

Advanced Email Marketing Analytics

Advanced email marketing analytics is key for bettering your email campaigns. It helps spot areas for betterment and guides decisions with data. This way, you can tweak your email content and plans.

It’s about tracking how well your emails do, like who opens them and who buys from them. AI helps too, with tools for predicting who might leave and when to send emails. Marketers now look at groups of people, not just one by one, for a clearer picture.

For top-notch email marketing, you need the right tools. Mailchimp, Email Meter, and Sendinblue are great for this. They give you deep insights into your campaigns. This lets you fine-tune your strategy for better outcomes.

Using advanced analytics boosts your email game. You’ll see better delivery rates, more people engaging, and clearer revenue tracking. It’s a smart move for any marketer, helping you craft better emails and grow your business.

Mobile Optimisation Metrics

Improving your email marketing means paying attention to mobile devices. Mobile optimisation metrics show how well your emails work on phones. By tracking these, you can make your emails better for mobile use, boosting your email marketing.

Important metrics include mobile open rate, mobile click rate, and device type. The mobile open rate shows how many open your emails on phones. The mobile click rate shows how many click links in your emails on phones. Knowing these helps you make your email marketing better.

Tracking mobile optimisation metrics has many benefits. You can see better email marketing numbers, like open and click rates. Your emails will also be easier to use on phones. And, people are more likely to take action when your emails are mobile-friendly.

  • Improved email marketing metrics, such as open rates and click-through rates
  • Enhanced user experience, as emails are optimised for mobile devices
  • Increased conversions, as recipients are more likely to engage with mobile-friendly emails

By focusing on mobile optimisation and tracking key metrics, you can make your email marketing more effective. This is key for your email marketing success and your overall mobile strategy.

Subscriber Engagement Scoring

As an email marketer, you know how vital it is to track your subscribers’ engagement. Subscriber engagement scoring gives you insights into how your audience interacts with your emails. This helps you spot areas to improve and make your content more engaging. It lets you see who’s really into your emails and who’s not, helping you tailor your strategy to their needs.

To set up a good scoring system, track important metrics like open rates, click-through rates, and conversion rates. These metrics show how your subscribers interact with your emails and help spot patterns. For example, if a group opens your emails a lot but doesn’t click on links, you can tweak your content to better connect with them.

Subscriber engagement scoring has many benefits, like better deliverability, fewer unsubscribes, and more revenue. By looking at how engaged your subscribers are, you can figure out what content they like. This lets you create more focused campaigns, which can boost your conversion rates and make your email marketing more profitable.

Here are some ways to use subscriber engagement scoring to boost your email marketing:

  • Identify and reward your most engaged subscribers with exclusive content or offers
  • Create targeted campaigns based on subscriber interests and behavior
  • Optimise your email content to improve engagement and conversion rates
  • Reduce unsubscribes by identifying and addressing the needs of disengaged subscribers

By adding subscriber engagement scoring to your email marketing, you can make your approach more personal and effective. This can lead to more loyal customers, better retention, and more revenue for your business.

Campaign Comparison Metrics

Comparing email marketing campaigns is key to knowing what works. By using metrics, you can see what’s effective and make better choices for future campaigns. You look at open rates, click-through rates, and conversion rates to see which campaigns are best.

A/B testing helps compare different email campaigns. It lets you see which subject lines, content, and calls-to-action work best. Important metrics to compare include:

  • Open rates: The percentage of recipients who open your emails
  • Click-through rates: The percentage of recipients who click on links in your emails
  • Conversion rates: The percentage of recipients who complete a desired action, such as making a purchase or filling out a form

By looking at these metrics and comparing campaigns, you can make your email marketing better. This helps improve your return on investment

Setting Benchmarks and Goals

To succeed in email marketing, setting realistic goals is key. Use industry standards and your own data to spot areas for betterment. The average open rate in 2023 was 41.31%. This can be a good benchmark for your campaigns.

When setting goals, look at your email metrics like open rates and click-through rates. For example, the average click rate in 2023 was 3.01%. The average click-to-open rate was 7.38%. Use these to set goals that are specific, measurable, and achievable.

Here are some key factors to consider when setting benchmarks and goals:

  • Industry standards: Research the average email marketing metrics for your industry to set realistic benchmarks.
  • Internal benchmarking: Analyse your past email marketing campaigns to identify areas for improvement and set goals for future campaigns.
  • Goal setting framework: Use a structured approach to set specific, measurable, and achievable goals for your email marketing campaigns.

By setting realistic benchmarks and goals, you can make your email marketing better. Always check and update your goals to keep them relevant and effective.

Tools and Platforms for Tracking Email Metrics

To track email metrics well, you need the right tools and platforms. These tools help you watch your email campaigns. They show you open rates, click-through rates, and conversion rates. This way, you can see how your email marketing is doing and make better choices.

Some top email marketing software includes EmailAnalytics, Right Inbox, and SalesHandy. They get great reviews on sites like G2 and Capterra. These tools have features like email tracking, automation, and analytics. They make it simpler to track your email metrics and boost your campaigns.

When picking a tool or platform for tracking email metrics, think about a few things:

  • Delivery rate: a 99% rate is possible if your email list is clean
  • Open rate: it’s key as it shows how interested subscribers are
  • Click-through rate: it shows how engaged subscribers are
  • Conversion rate: it measures success, showing how many subscribers took action

With the right tools and platforms, you can track these metrics and more. This helps you make your email marketing better and increase your ROI. Having the right data lets you make smart choices. This can lead to more conversions and revenue from your email marketing.

Integrating Email Metrics with Other Marketing Data

When you’re checking how well your marketing campaigns are doing, it’s key to mix email metrics with other data. This way, you get a full view of how your marketing is performing. You can use email stats like open rates and conversion rates together with social media, website, and customer data. This gives you a complete picture of your marketing efforts.

Important email metrics to look at include delivery rates, bounce rates, and spam complaints. These help you spot where you can get better and make your email campaigns more effective. Also, metrics like customer lifetime value (CLV) and return on investment (ROI) help you see how well your marketing is doing. They guide you in deciding where to put your money next.

To mix email metrics with other marketing data well, follow these steps:

  • Find the main metrics to track and analyse
  • Use tools to link email metrics with other marketing data
  • Keep checking and tweaking your marketing plan based on what you learn

By doing these steps and mixing email metrics with other marketing data, you’ll understand your marketing better. You’ll make choices based on solid data to help your marketing succeed.

Conclusion: Maximising Your Email Marketing Success Through Metrics

Trackingemail marketing metrics is key to success. By watching open rates, click-through rates, and conversion rates, you learn a lot. This helps you make your email content better and your strategies stronger.

Comparing your email metrics to industry standards shows where you can get better. For example, aiming for higher open rates than the 27.91% average or click-through rates over 3.75% can boost engagement and conversions.

Also, keeping an eye on bounce rates and unsubscribe rates keeps your email list healthy. Staying within industry benchmarks ensures your email marketing works well and lasts.

Email marketing metrics are more than just numbers. They help you achieve real results and improve your email marketing. Stay alert, keep improving your campaigns, and let the metrics guide you to success.

FAQs

Email marketing KPIs are numbers that show how well your email campaigns are doing.

Tracking email metrics helps you see how your campaigns are doing. It shows you what's working and what needs improvement.

To set up a dashboard, use email marketing software. It tracks important metrics like open rates and click-through rates.

Key metrics include delivery rate, open rate, click-through rate, conversion rate, and bounce rate.

Track delivery and inbox metrics like delivery rate and bounce rate. They show how well your emails reach inboxes.

Engagement metrics are open rates, click-through rates, and conversion rates. They show how well your emails engage people.

Track open rates by looking at total opens, unique opens, and mobile vs desktop opens. This helps you improve your email content.

Click-through rate analysis shows how many people click on your email links. It helps you make your emails more effective.

Track conversion and revenue metrics like conversion rate and ROI. They show how well your emails make money.

List health metrics include list growth rate and unsubscribe rate. They help you manage your email list better.

Use advanced analytics for deeper insights into your email campaigns. This includes metrics like mobile optimisation and subscriber engagement scoring.

Set benchmarks and goals using industry standards and a goal setting framework. This helps you aim for realistic targets.

Use email marketing software to track metrics like open rates and click-through rates. These tools help you improve your strategy.

Integrate email metrics with social media, website, and customer metrics. This gives you a complete view of your marketing performance.

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