by: Tom Wilson
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22 November 2023

SEO Services: Agency vs Consultant – What’s Better?

When it comes to improving your website’s visibility on search engines, both SEO agencies and consultants offer valuable expertise. However, deciding between the two can be tricky. Do you go with the broad team-based approach of an SEO agency, or opt for the personalised service of a consultant? Each has its strengths, and the right choice depends on your business needs.

In this article, we’ll compare the pros and cons of both SEO agencies and consultants, with a slight favouritism towards the consultant for businesses that seek a more tailored and flexible approach.

What Does an SEO Agency Offer?

SEO agencies are companies that provide a wide range of SEO services with a team of specialists. They usually cater to businesses of all sizes, offering everything from keyword research and on-page optimisation to technical SEO and link building.

Pros of Hiring an SEO Agency:
  • Wide range of services: Agencies offer a full suite of SEO services, often covering every aspect of search engine optimisation.
  • Access to a team of specialists: With multiple experts working on different parts of your SEO strategy, you can benefit from a broad range of skills.
  • Scalability: Agencies are often well-suited to handle large-scale campaigns or multiple projects simultaneously.
Cons of Hiring an SEO Agency:
  • Less personalised attention: With multiple clients on their roster, agencies can sometimes lack the personalised focus that smaller businesses need.
  • Higher cost: Agencies often come with higher fees to cover the overhead costs of their team and resources.
  • Potential for slower communication: Due to the size and structure of agencies, response times can sometimes be slower than with an independent consultant.

What Does an SEO Consultant Offer?

An SEO consultant, on the other hand, is an individual expert who offers personalised advice and services. They often focus on a more hands-on, tailored approach to meet the specific needs of a business.

Pros of Hiring an SEO Consultant:
  • Personalised service: Consultants work closely with you, taking the time to understand your business and customise their strategy to your goals.
  • Flexibility: Consultants can adapt their services to fit your specific needs, allowing for a more agile approach than an agency.
  • Cost-effective: Because consultants work independently, their rates are often lower than agencies, making them an affordable option for small to medium-sized businesses.
  • Direct communication: With a consultant, you deal directly with the person working on your SEO, ensuring quick, clear communication and faster decision-making.
Cons of Hiring an SEO Consultant:
  • Limited resources: A consultant may not have the same breadth of resources as an agency, particularly for larger, complex campaigns.
  • Capacity limits: Because consultants work solo or with a small team, they might not be able to handle very large-scale projects as easily as an agency.

Personalised Attention: Consultant Advantage

One of the main reasons to favour an SEO consultant over an agency is the level of personalised attention they offer. A consultant will dive deeply into your business, understanding its unique challenges and opportunities. They’ll work closely with you to develop a strategy that aligns with your goals and needs, something that can sometimes get lost in the more standardised processes of larger agencies.

Why Personalisation Matters:
  • Consultants take the time to focus on your specific niche, audience, and competition.
  • You’ll receive customised reports and strategies, as opposed to the templated solutions that agencies may offer.
  • With a consultant, you have the flexibility to adapt your strategy quickly based on real-time feedback and performance.

Flexibility and Agility: Consultant Edge

SEO is an ever-evolving field, and the ability to adapt quickly is crucial. Consultants, being independent, can often pivot faster and make changes on the fly compared to agencies, which might be tied down by internal processes or team structures.

The Consultant’s Flexibility:
  • You can shift strategies quickly when needed, without going through layers of approval.
  • Consultants can tailor their approach to respond to new trends or unexpected changes in search engine algorithms.
  • You have the freedom to focus on specific areas, whether it’s local SEO, technical SEO, or content optimisation, without the broader package that an agency might push.

Expertise and Accountability: Consultant Focus

Another significant advantage of working with an SEO consultant is the direct access to their expertise. With an agency, your account might be managed by several different people, whereas with a consultant, you’re dealing with one person who is fully accountable for the success of your campaign.

Consultant Expertise Benefits:
  • Consultants often have years of hands-on experience and deep knowledge in their niche areas.
  • There’s no handoff between different team members—you get consistent, focused attention from one expert.
  • Consultants are fully accountable for results, which can often lead to a more driven, results-oriented approach.

Cost-Effectiveness: Consultants Offer More Value

For small to medium-sized businesses, budgets are always a key concern. While SEO agencies offer comprehensive services, they come at a higher price point, often because of overhead costs. SEO consultants, with lower overheads, can often provide the same high-quality service at a fraction of the cost.

Consultant Cost Advantage:
  • No need to pay for a full team when you only need one expert.
  • You can scale the services up or down based on your budget and needs.
  • A consultant’s pricing is often more flexible and tailored to your specific project, unlike the more rigid pricing structures of agencies.

When to Consider an SEO Agency

While consultants offer plenty of advantages, there are times when an SEO agency might be the better choice. For large-scale projects that require a broad range of services, an agency with a full team of specialists might be the better option. If your business needs everything from web design and content creation to SEO and paid ads, an agency can provide an all-in-one service.

Best Situations for an SEO Agency:
  • Large businesses with complex SEO needs.
  • Projects that require a wide range of services beyond just SEO, such as PPC, social media management, or full digital marketing strategies.
  • Companies that need 24/7 support or have global SEO campaigns.

Which is Better for Your Business?

Ultimately, the choice between an SEO agency and a consultant depends on your business’s specific needs, goals, and budget.

Choose a Consultant If:
  • You’re a small to medium-sized business looking for a hands-on, personalised approach.
  • You want flexibility and the ability to quickly adapt your SEO strategy.
  • Your budget is limited, and you need cost-effective, targeted SEO support.
Choose an Agency If:
  • You need a wide range of digital marketing services alongside SEO.
  • You’re running a large-scale, complex campaign that requires multiple specialists.
  • Your business operates across multiple regions or countries, and you need a global SEO strategy.

Conclusion

When deciding between an SEO agency and a consultant, it’s essential to consider your business’s size, goals, and resources. While agencies offer comprehensive services and can handle large-scale projects, a consultant often provides a more personal, flexible, and cost-effective solution.

For businesses seeking a focused approach with direct communication and adaptability, an SEO consultant could be the ideal choice. They offer expert, hands-on support tailored to your unique needs, allowing you to build a strong SEO strategy without the hefty price tag.

Whether you go with a consultant or an agency, investing in SEO is a crucial step toward improving your website’s visibility and driving organic traffic—both of which are key to long-term success.

FAQs

Yes, SEO consultants often have lower rates than agencies due to lower overhead costs. They can provide a more tailored and budget-friendly solution for small to medium-sized businesses.

SEO consultants offer personalised attention, flexibility, and direct communication, making them a great choice for businesses looking for a customised SEO strategy.

If you’re running a large-scale project, need a variety of digital marketing services, or have global SEO needs, an agency might be a better fit due to their team’s broader expertise.

If you prefer a hands-on, flexible approach and need someone to work closely with your business, a consultant is likely the better choice. They can adapt quickly and provide targeted support.

Yes, many consultants specialise in all aspects of SEO, from on-page and off-page optimisation to technical SEO and content strategy. They can tailor their services to meet your specific needs.

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